降升調 (The Fall-rise)
A. 致歉 (Apologies)
B. 回應致歉 (Reassuring Answers to Apologies)
C. 提醒 (Warnings)
D. 建議 (Advice)
E. 提供協助 (Being Helpful)
F. 同意或部分同意 (Concession and Partial Agreement)
G. 反駁 (Contradicting)
H. 更正 (Correcting)
I. 暗示(Implications)